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Best Behaviour

is a small animal behavioural and physical rehabilitation service.

The aim is to provide holistic based advice and education to people and gentle effective therapy to their animals.


Julie Moss 

BSc (Hons), AdvCertVPhys, Dip.APhys. MIRVAP.

I am a qualified Canine Behaviourist, TTouch Practitioner and Veterinary Physiotherapist and for the last ten years have been on a path of near constant studying and gathering of skills and experience to further my work with animals.

This path began in 2002 with the arrival of a particularly trying puppy into my home when I was still a novice dog owner. Cassie was a huge challenge for me and so began a long and winding quest for knowledge and answers. Along the way I received a mix of useful and not so helpful advice from various sources. I realised her diet was a huge part of her problem and finally found a good training class and things started to come together. Life with Cassie was my the 'unofficial' side of my education but it led me to many people and places where I found the answers to all our problems and it gave me first hand experience of dealing with many behaviour issues.

I began my 'official' studies at Myerscough college for three years where I gained my BSc Hons in Animal Behaviour and Welfare in 2005. At the same time, in order to gain hands-on experience, I was assisting weekly at the local animal shelter, working at my local vets in various roles and studying Canine Studies at City and Guilds level also at Myerscough. I also got Cassie to her Gold Kennel Club Good Citizen award, which is something I never would have thought possible when she first arrived in my life. It was a very intense 3 years of learning!

In 2005 I then set up Best Behaviour and began officially seeing clients for behaviour consultations. Having personal experience really helps me identify with what people are experiencing.

Although I gained lots of theoretical experience from studying for my degree I felt I was still lacking in some practical experience and I felt there was a lot missing. Cassie was doing well in many ways but she was always a 'special' dog and there were things about her I needed more help with. I was drawn to the Tellington TTouch work and after attending a workshop I began the practitioner training, which I completed in 2007. Of all the methods and techniques I have learned over the last ten years, this one is by far the most versatile and effective and underpins all aspects of my work with animals. It taught me how to really look at dogs and see the small signals which lead you to understand how they feel. This had been sadly lacking in any study I had done this far. I also learned many simple yet hugely effective ways of changing behaviour.

The TTouch work involved lots of observing of dog posture and movement with regards to its effect on behaviour. As I started to look more and more closely I was then drawn to physiotherapy training to give me a deeper knowledge of the musculoskeletal system and how it affects dogs. This led to an Animal Physiotherapy course which I completed in 2011 and a Diploma in Aqua and Hydrotherapy completed in 2010. I then did a further course and qualified as a Veterinary Physiotherapist in 2013.

So since 2005 I have been keeping very busy both working with clients and studing to broaden my skills and experience range. Last year I opened my training centre and began doing workshops and in-clinic physiotherapy sessions. I set up a four week Puppy Life Skills and Socialisation class and continue to teach Puppy Socialisation classes for here at Best Behaviour after teaching them for Shuttleworth Veterinary Group since 2003/4. I did a first TTouch workshop for physiotherapists and began writing articles for Healthful Dog Journalzine.

So what next? I am this year turning my attention to bringing many inspirational people to the Best Behaviour centre to teach and inspire both owners and fellow trainers/therapists via workshops and talks. My aim is to bring attention to all things which enable animals and their people to lead happy and contented lives together and to show them the many not so well known ways to achieve this. There are many options out there and yet we are only offered a handful of old traditional ones. I believe people should know all the options and make a considered choice for their animals as a result of that. Times are changing and so should the way we think and choose.